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i. Conduct research and recommend to government wide and private sectors for the adoption and use of software applications and ICT operating Systems.

ii. Draft guideline for the development and quality control of software applications and recommend these guidelines to the policy and promotion division for formulation as technical policy guidelines as appropriate.

iii. Identify the areas of application. Development in the government organizations and initiate the development.

iv. Encourage, facilitate and coordinate the creation of e-services (Like e- government, e-Iearning, e-health, e-commerce) in order to promote innovative information programmes.

v. Design, promote and implement project for the use of Dzongkha in all forms of ICT

vi. Act as interface between the government and private sector for planning the required applications and use the private sector capabilities by outsourcing the government requirements

vii. Organize workshops and seminars on emerging technologies.

i. Assist the Ministry in planning infrastructure development in consultation with BCA and the public and private sectors

ii. Design and implement projects for national network(s) particularly interconnecting of all Dzongkhags and Gewogs, using combination of technologies

iii. Act as interface between the Government and Private sector for planning the required infrastructure.

iv. Organize workshops, seminars and meetings on the emerging technologies, on national, regional and international levels.

v. Research on networking and hardware components and make necessary recommendation on the new technology for adoption to the government.

vi. Provide assistance to BCA in analysis of technical matters, including interconnections, radio frequencies and use of technical standards.

vii. Prepare technical specifications for hardware.

viii. Carry out certification of hardware including locally assembled computers.

i. Undertake systematic research of the existing laws of Bhutan (other countries) for their adaptation, where relevant and when required. This would also entail an in-depth research on various forms of ICT and its impact on the society.

ii. Organize information sessions, whenever required, about the policy and regulatory matters relating to ICT for the members of the government staff, private sector and the interested members of the general public.

iii. Assist the Ministry in the formulation of ICT policy and legislation and regulations taking into account the recommendations of the ICT and Media advisory Committee and the private sector.

iv. Promote and develop ICT services in order to make people understand the importance of ICT and its usage in order to promote culture, tradition and social cohesion through ICT.

v. Provide coordination to the ICT units that are setup in all ministries and regional offices.

vi. Study the ICT private sector in terms of its opportunities, constraints and difficulties and accordingly propose for positive government intervention.

vii. Develop ICT HRD master plan for the entire country including private in coordination with Labor Ministry and RCSC.

viii. Establish in consultation with other appropriate institutions a system of certification of ICT professionals.

ix. Facilitate training about ICT for the members of the government staff, private sector and interested members of the public.

x. Design and implement projects pertinent to the above.

i. Conduct research studies in areas of natural language processing, human-machine language technology, bio-medical image and image processing technology, information clustering and retrieval, educational learning management systems, multimedia applications and open source software.

ii. Conduct research studies on emerging hardware and software technologies, networks and networking systems, information security management policies and best practices, server platforms and applications, database systems and data warehousing.

iii. Design and develop content and knowledge based applications for educational learning, cultural preservation and access; design and develop applications for providing smart good governance, smart health and health services and smart farm and farming services.

iv. Design and develop computer-multimedia-based teaching, training and learning kits for enhancing digital literacy of Bhutanese masses; for capacity building and human resource development.

v. Conduct research studies on the impacts and benefits of ICTs to Bhutan’s democratic governance both at national and local level; to corporate and private sector and to adults, youths, women and disadvantaged people.

vi. Explore, create and establish institutional linkages and networking with relevant universities, non-government organizations and research centers both abroad and within the country for exchange of research expertise, knowledge and technologies.

vii. Conduct research studies to formulate national standards and guidelines for design and development of information systems, information security implementation and other related areas.

viii. Recommend to government for policy changes for adoption of alternative technologies after considering a range of factors including the capacity to scale, ease of maintenance, security, data protection, ease of use, and cost effectiveness.

ix. Act as an interface to government, private and other organizations for providing professional mentoring and technical guidance on the proper usage of technologies and information systems.

x. Act as a house of quality assurance and certification of new information systems and related products.