About Us

About us

About us - Overview


Department of Information Technology & Telecom is under the Ministry of Information and Communications. The Department has five divisions, viz. Application, Infrastructure, Promotion, Telecom and ICT Management divisions.

In line with the ICT vision of the country to create an “ICT enabled knowledge society as a foundation for Gross National Happiness”, the mandate of DITT is as given below:

  1. Frame ICT policies, regulations, standards and legislation,
  2. Drive innovation, development and adoption of ICTs,
  3. Promote ICT as an industry and overarching enabler of national development,
  4. Support development of reliable ICT infrastructure in the country,
  5. Determine appropriate technologies and systems suitable to unique Bhutanese conditions,
  6. Facilitate promotion of good governance and shared national consciousness through the use of ICT and
  7. Develop sustainable and affordable ICT facilities and services for all Bhutanese to improve their living standard.
  8. The Department is located within MoIC premises in Thimphu .

About us - Application

Mandates of the Division

  • Policies, Regulations, Standards & Guidelines on Software Applications across Government
  • Promotion, Development and implementation of electronic Government
  • Promoting and supporting the development of Whole of Government IT systems
  • Promoting best practices in Software Development across the Government

About us - Infrastructure

  • Design and implement projects for Government infrastructure
  • Develop policies and protocols for networks, systems and cyber-security and provide advisory to the government
  • Make recommendations and prepare technical policies, protocols, standards and specifications for Government adoption on networks, system services and security
  • Carry out clearance of hardware including locally assembled computers
  • Work closely with Telecom Division to interface with BICMA and private sectors
  • Organize workshops, seminars and meetings on security, networks, system services and emerging technologies
  • Research on networking and hardware components and make necessary recommendation on the new technology for adoption to the government

About us - Promotion

i. Undertake systematic research of the existing laws of Bhutan (other countries) for their adaptation, where relevant and when required. This would also entail an in-depth research on various forms of ICT and its impact on the society.

ii. Organize information sessions, whenever required, about the policy and regulatory matters relating to ICT for the members of the government staff, private sector and the interested members of the general public.

iii. Assist the Ministry in the formulation of ICT policy and legislation and regulations taking into account the recommendations of the ICT and Media advisory Committee and the private sector.

iv. Promote and develop ICT services in order to make people understand the importance of ICT and its usage in order to promote culture, tradition and social cohesion through ICT.

v. Provide coordination to the ICT units that are setup in all ministries and regional offices.

vi. Study the ICT private sector in terms of its opportunities, constraints and difficulties and accordingly propose for positive government intervention.

vii. Develop ICT HRD master plan for the entire country including private in coordination with Labor Ministry and RCSC.

viii. Establish in consultation with other appropriate institutions a system of certification of ICT professionals.

ix. Facilitate training about ICT for the members of the government staff, private sector and interested members of the public.

x. Design and implement projects pertinent to the above.

About us - Telecom

Telecom Division Mandates:

  1. Frame telecommunications policies, legislation, regulations, standards and plans
  2. Implement developmental projects
  3. Implement the action plans in the Bhutan Telecommunications & Broadband Policy 2014
  4. Radiofrequency Spectrum plan, management & coordination (GSM, 2G, 3G, 4G, WiFi, WiMax, Satellite, Microwave)
  5. Space Program including Satellite communications
  6. Emergency communications
  7. Carry out research and recommend on emerging technologies
  8. Liaise with BICMA and private sector
  9. Coordinate with regional and international telecommunications bodies (APT, ITU, ISOC, ITSO)

About us - ICT Management

1. Overview

As the parent organization of all Information and Communications Technology (ICT) professionals, The Department of Information Technology and Telecom (DITT), Ministry of Information and Communications (MoIC) has been mandated to develop an ICT Management System for the Royal Government of Bhutan. The ICT Management System has been developed and its implementation needs to be carried out as committed to the different stake holders. The main objective of the ICT Management System is to support Ministries and Agencies in the Royal Government so that they are able to use ICT both for strategic and operational purposes to ultimately deliver excellent services to the citizens and businesses of Bhutan. In order to successfully implement the ICT Management System, a new ICT Management Division was formed comprising of ICT, Human Resource Management and other relevant professionals. The Terms of Reference for the ICT Management Division specifies the roles and responsibilities of the core parenting team members.

2. Roles and Responsibilities

The ICT Management Division shall work in accordance to the ICT Management plan to successfully implement the ICT Management System. The Division shall facilitate all ICT professionals and shall be available to them all the time to help deliver excellent ICT services. The ICT Management Division is comprised of three sections, namely, Resource Management, Processes and Communications.

2.1. Roles and Responsibilities of Resource Management Section

The main responsibility of the Resource Management Section is to facilitate the objective of professionalizing the ICT human resources in the civil service. Towards this end it will carry out the following:

1. Implement restructuring and placement of all ICT professionals in all ministries, dzongkhags and autonomous agencies and define their roles and responsibilities.
2. Develop Terms of Reference (TOR) for ICT division/unit in all ministries, dzongkhags and autonomous agencies.
3. Support HRD, MoIC, in implementation of human resources processes, namely, position titles, career path, competency matrix and training
4. Set-up whole of government pool of ICT experts for Infocomm Security, ICT Strategic Planning etc.
5. Together with the ICT services of ministries and autonomous agencies, project and align human resource requirement for 11th plan for whole of Royal Government of Bhutan.

2.2. Roles and Responsibilities of Processes Section

The main responsibility of Processes Section is to support the operation of professionalizing the ICT management practices – the way we do ICT. Towards this end, it will work with other division of the department to put in place:

1. Standards on ICT management processes.
2. System development and services standards.

2.3. Roles and Responsibilities of Communications Section

The main responsibility of this section is to ensure proper whole of government alignment in the way ICT is utilized in the RGOB. Towards this end, it will carry out the following:

1. Plan, coordinate and conduct annual ICT conference, ICT Head’s meeting, ICT review committee meeting, experts’ group meeting and senior user management meeting.
2. Plan, coordinate and conduct briefings to Committees of Secretary and annual Dasho Dzongdags meeting.
3. Plan, coordinate and conduct orientation to ICT professionals.
4. Form team for developing ICT portal.
5. Plan, prepare agenda and schedule internal meeting in Parenting Division.